Contact Doma

Final Policy

To request your Final Policy, it is best to first reach out to your Doma policy-issuing agent who handled your closing. They have access to all transaction documents and are the first point of contact for your inquiry. You will find their name and address listed on your Closing Statement or Closing Protection Letter under “Issuing Agent” or “Settlement Agent.” If the issuing agent has not fulfilled your request in a timely manner, you may contact Doma Title Insurance, Inc. via email at FinalPolicies@doma.com.

Please provide the following information to help us research your transaction, and identify and deliver your policy:

1. Complete property address, including city and state;
2. Complete names of all titleholders of record;
3. Date of closing/settlement; and
4. Party’s full name and contact information.

To protect your confidential personal information, the requestor must be either the Doma insured lender or title holder of record. Doma also does not provide policy copies for any purpose other than providing the insured owner or lender a copy of a policy for which the premium has already been paid and collected. Please allow 5 business days for a response from the Final Policy Team.

Submit a Claim

To submit a claim under a title insurance policy issued by Doma Title Insurance, Inc., North American Title Insurance Company, or States Title Insurance Company, the insured should immediately email the Doma Claims Department at claims@doma.com by following the instructions for submitting a claim as set forth below.

Written claims may be submitted to:

Doma Title Insurance, Inc.
Attention: Claims
760 NW 107th Avenue
Suite 401
Miami, FL 33172

E: claims@doma.com
P: 800.374.8475, Ext. 4

Note: Claims or documents mailed or emailed to any other addresses may not be received by the Doma Claims Department.

To ensure your claim is processed accurately and in a timely fashion, please provide the following:
1. A brief and clear description of the facts giving rise to the claim;
2. The existing policy of title insurance, together with all related endorsements;
3. A copy of the outstanding mortgage, lien, judgment, or matter giving rise to the claim; and
4. If you have been sued, a copy of the pleadings or documents served upon you.

Within 15 days of receipt of your claim submission, you will receive a written confirmation from Doma’s Claims Department acknowledging receipt of the claim and providing notification of the Doma contact assigned to handle your claim and provide regular status updates.

*The following procedures apply as soon as a title agent becomes aware of a potential or actual claim on a Doma, NATIC, STICoC, or a STIC policy.